AED Purchase Orders, Tax-Exempt Buying & Net Terms: A Buyer's Guide

If you are a school district, municipality, fire department, hospital or nonprofit, you probably cannot put an AED on a credit card — and you should not have to. We accept purchase orders on NET 30 terms. Here is exactly how that works, and how to avoid the delays that usually come from paperwork rather than stock.

First time using a PO with us?

One extra step, once. Send the purchase order together with three credit references — each with a contact name, phone number, email and fax. That is the whole requirement. Once your account is established, subsequent orders are just the PO.

The single biggest cause of delay we see is a first-time PO arriving without references, which means a phone call, a wait, and an order that sits. If you are ordering for the first time, gather those three references before you send anything and you will skip that entirely.

Tax-exempt purchasing

Schools, municipalities, government agencies and many nonprofits do not owe sales tax on this equipment — but exemption is not automatic and we cannot apply it retroactively to an invoice that has already been issued.

Send your exemption certificate with the purchase order. Requirements vary by state, and if you are unsure which form applies or whether your organisation qualifies in your state, call us before ordering and we will tell you what we need. It takes a minute on the phone and saves an amended invoice later.

Get the part numbers right — this is where AED orders actually go wrong

An AED purchase order is unusually easy to get wrong, because AED consumables are model-specific and the model names are confusingly similar. A PO that says "AED pads, 2 sets" will either be queried, delaying you, or filled against a guess.

Traps we see weekly on institutional POs:

• "Stat-Padz" vs "Stat-Padz II" — different products. The originals do not fit an AED Plus or AED Pro.
• "HeartStart pads" — the OnSite takes M5071A, the FRx takes 989803139261. Both are HeartStart.
• "Lifeline pads" — the standard Lifeline takes DDP-100, the Lifeline VIEW takes DDP-2001.
• "LIFEPAK Charge-Pak" — the CR Plus and the Express take different ones (11403-000001 and 11403-000002).
• Renewing from a years-old PO — part numbers get superseded, and some models are now discontinued.

Look your parts up in our pads and batteries by model guide and put the exact part number on the PO. If your fleet is mixed, send us a list of models and we will return a quote with the correct part numbers, which you can attach to the requisition.

What to put on the PO

1. Exact part numbers and quantities — as above.
2. Ship-to and bill-to, if they differ. On multi-site orders, say which units go where or expect everything on one pallet.
3. A named contact with a phone number. If anything needs clarifying, this determines whether it takes an hour or a week.
4. Your exemption certificate, if tax-exempt.
5. Any required delivery date — tell us if it is tied to an inspection or a grant deadline.
6. Three credit references, first order only.

Buying several units

Volume discounts are available, and they are worth asking about earlier than most buyers do — before the requisition is written, not after. If you are equipping multiple sites, tell us the total even if you are ordering in phases, because it affects the pricing we can put on the quote.

Two things worth combining with a multi-unit order:

• Standardise on one model where you can. A mixed fleet means multiple consumable lines, multiple expiration schedules and multiple retraining paths. See how much an AED really costs over ten years — the consumable schedule matters more than the unit price.
• Order mounting and signage on the same PO. Cabinets and signs are frequently forgotten and then need a second requisition, which is far more painful than a second line item. See cabinet and mounting requirements.

Grant-funded purchases

If you are buying with grant money, the two things that usually matter are a formal quote in the grantor's required format and an invoice that matches it line for line. Tell us it is grant-funded when you request the quote and we will format it accordingly rather than reissuing later. Our AED grants and funding guide covers the programmes available.

Frequently asked questions

Can I buy an AED with a purchase order?

Yes. Send the PO by email to info@aedprofessionals.com, by fax to 866-879-7795, or by mail to PO Box 700, Palatine, IL 60078. Credit terms are NET 30 days.

What do I need for a first-time purchase order?

Send the purchase order along with three credit references, each including a contact name, phone, email and fax. After the first order, only the PO is needed.

What are your payment terms?

NET 30 days on approved purchase orders.

How do I buy AEDs tax-exempt?

Submit your exemption certificate with the purchase order. Requirements vary by state, and exemption cannot be applied to an invoice after it has been issued, so send the certificate up front or call us first to confirm what your state requires.

Do you offer volume discounts on AEDs?

Yes. Volume discounts are available — tell us the full quantity when requesting a quote, even if you plan to order in phases.

Related

• AED pads & batteries by model — get the part numbers right
• How much does an AED cost in 2026?
• AED grants & funding
• Institutional AED purchasing

Last reviewed: 20 August 2026. Terms shown reflect our current published purchasing terms and may change — confirm when you order. Tax exemption depends on your organisation and state; this is not tax advice.